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Procedure Guide > Breast Implants > Implant Warranties > Mentor (surgeries after May 1, 2005) Breast Implant WarrantiesMentor Corp. (for surgeries after May 1, 2005)
Lifetime Product Replacement Policy
The Mentor Advantage Warranty The Mentor Advantage is free of charge to all patients who are implanted with Mentor saline-filled and silicone-filled breast implant products.
The Mentor Enhanced Advantage Warranty This optional warranty is available for both saline-filled and silicone-filled breast implant products and, to be eligible, must be purchased for an enrollment fee of $100 within 45 days from implantation.3
With both Mentor Advantage and Mentor Enhanced Advantage it is important to maintain your own records to ensure validation of your enrollment, as it is possible your doctor may not retain your records for the entire duration of the warranty. Products Covered The Mentor Advantage and Enhanced Advantage (if purchased) coverages apply to all Mentor breast implants that are implanted in the United States and Puerto Rico after May 1, 2005 4 provided implants have been:
Events Covered The Mentor Advantage and Enhanced Advantage coverages apply to the following:
Other loss-of-shell-integrity events also may be covered by this program. Mentor reserves the right to determine if specific, additional events should be covered. Events Not Covered The Mentor Advantage and Enhanced Advantage coverages do not apply to the following:
Filing for Financial Assistance To file a Mentor Advantage claim for product replacement and/or financial assistance, the surgeon must contact the Mentor Product Evaluation Department at 1-866-250-5115 prompt #1 prior to replacement surgery. For financial assistance claims, a patient-specific Release form will be generated that the patient must sign and return. For either replacement or financial assistance claims, the surgeon must send the explanted, decontaminated Mentor breast implant(s) within six months of the date of explantation to: Mentor Product Evaluation Upon receipt, review, and approval of the completed claim, including receipt of the explanted product and patient completion of a full general release, financial assistance will be issued. This is a summary of Mentor's Advantage and Enhanced Advantage coverages. It is an overview only and not a complete statement of the program. You may obtain a copy of the complete Mentor Advantage and Enhanced Advantage Limited Warranties for Saline-Filled and Silicone-Filled Breast Implants by writing or calling: Consumer Affairs Department You may also obtain a copy of the complete program from your physician, or by clicking here to download. Mentor reserves the right to cancel, change, or modify the terms of the Mentor Advantage and Enhanced Advantage coverages. Any such cancellation, change, or modification will not affect the currently stated terms of the Mentor Advantage and Enhanced Advantage coverages for those already enrolled. This overview of the Mentor Advantage and Enhanced Advantage Limited Warranties for breast implants is not intended to replace any discussion between you and your surgeon. The terms in effect when original implantation occurs will apply at the time of claim. 1 Lifetime Product Replacement Policy: Mentor will provide replacement Mentor product of any size in the same or similar style as the originally implanted product free of charge for the lifetime of the patient. Upon surgeon's request, a different implant style may be selected (subject to a charge of the difference between product list prices). Refer to the Mentor Advantage Limited Warranty for eligibility and program details. 2 Operating room and anesthesia charges to be given payment priority. In order to qualify for financial assistance, you will need to sign a Release form. 3 One warranty payout per enrollment fee; enrollment in the program for replacement device will require additional $100 enrollment fee. 4 For breast implants implanted prior to this date, contact Mentor Corporation for information regarding any applicable warranty terms.
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